Welcome to our Website at www.advancedaluminium.co.uk (the "Website"). This Website is provided by Evander Glazing and Locks, a company registered under number 1484358 in England and Wales and whose registered office is at Lakeside 300, Old Chapel Way, Broadland Business Park, Norwich. NR7 0WG ("Evander", "us", "we" or "our" for short). "You" and "your" means you as the user of this Website.

TERMS OF USE

ACCEPTANCE OF AGREEMENT

These terms and conditions (the "Terms") govern your use of the Website and the sale and supply of all products and information by us via the Website. By accessing the Website, you agree to these Terms. If you do not agree to these Terms, you should not use the Website. You should read all the Terms prior to using the Website.

You should also save and/or print out a copy of these Terms for future reference.

These Terms, together with any Contracts (as defined below) and our Privacy Policy shall be referred to as the "Agreement". This Agreement constitutes the entire agreement between you and us relating to the subject matter of the Agreement. If you are uncertain about any of its terms, write to us at the address set out above and we shall try to respond to your query as soon as possible.

CHANGES TO THE TERMS

We may, from time to time, make changes to these Terms. Any revised version of these Terms shall be effective immediately from when it is displayed on this Website.

Please review these Terms regularly to ensure you are aware of any changes made by us.

If you do not agree to such changes, you should not use this Website or place any further orders.

ACCESSING THIS WEBSITE

We aim to update the Website periodically and may change the content at any time. Any of the materials on the Website may be out of date at any given time, and we are under no obligation to update such material.

Access to this Website is permitted on a temporary basis and we reserve the right to withdraw or amend the service without notice.

From time to time we many restrict access to some parts of the Website, or to the entire Website, to users who have registered with us.

If you chose, or are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential and you must not disclose it to any third party.

We have the right to disable your access to this Website at any time if, in our opinion, you have failed to comply with any of the provisions of these Terms.

In accessing any part of this Website, you agree:

• not to use this Website in such a way which disrupts, interferes with or restricts the use of this Website by other users;
• not to reverse engineer, decompile, copy or adapt any software or other code or scripts forming part of this Website or attempt to transmit to or via this Website any information that contains a virus, worm, trojan horse or other harmful or disruptive component; and
• not to change, modify, delete, interfere with or misuse data contained on this Website or entered by or relating to any third party user of this Website.

Access to this Website is dependent upon availability of the worldwide web and we accept no responsibility for Your inability to access this Website arising out of circumstances beyond our reasonable control.

RELIANCE ON INFORMATION POSTED

Commentary and other materials posted on this Website are not intended as advice and should not be relied upon. To the fullest extent permissible by law, we disclaim all liability and responsibility arising from any reliance placed on such information by any visitor to this Website or by anyone who may be informed of its contents, and all terms, representations, conditions or warranties that might otherwise be implied in this Agreement are hereby excluded.

LINKING TO THIS WEBSITE

You may link to our home page, provided you do so in a way that is fair and legal and which does not damage our reputation or take advantage of it.

You must not link to this Website in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

We reserve the right to withdraw linking permission without notice.

This Website must not be framed on any other site. You must not remove or obscure by framing or otherwise, advertisements, the copyright notice, or other information published on this Website. If you wish to make use of any material on this Website other than as set out above, please address your request to

Enquiries at Evander Glazing and Locks

Lakeside 300
Old Chapel Way
Broadland Business Park
Norwich
Norfolk
NR7 0WG.

LINKS FROM THIS WEBSITE

Where this Website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

If you decide to visit any third party site, you do so at your own risk. We are not responsible for the content, accuracy or opinions expressed in such websites.

We do not endorse any linked website.

LIMITED LICENCE

Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable, limited right to access, view, and print out one copy of this Website and all data, information, graphics, images, text, posts and other content on this Website, (the "Materials") on a single device strictly in accordance with these Terms.

You may only view, print out and use this Website and the Materials for your own personal, non-commercial use.

INTELLECTUAL PROPERTY

We own, or are licensed to use, all intellectual property rights in and to this Website and any infrastructure relating to it.

We expressly reserve all rights in and to www.advancedaluminium.co.uk, the trade mark, "Advanced Aluminium" and all other related service marks, trading names or other trade marks relating to our products and services.

Other trade marks, products and company names mentioned on the Website may be trade marks of their respective owners or licensors and the rights in such marks are expressly reserved to the respective owners or licensors.

You must not modify the paper or digital copies of any Materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on the Website must always be acknowledged.

You must not use any part of the Materials for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of the Website in breach of these Terms, your right to use this Website will cease immediately and you must, at our option, return or destroy any copies of the Materials you have made.

PRIVACY POLICY AND COOKIES

If you supply personal details to Advanced Aluminium through this Website you consent to Evander maintaining, recording, holding and using such personal data in accordance with Evander's privacy policy (the "Privacy Policy").

Evander uses cookies to record information about a users access to this Website. Users may view this Website without the use of cookies by leaving this Website, disabling cookies in their internet browser and re-entering the Website, but this may limit access to the Website or functionality of certain web pages within the Website.

Use of this Website without disabling cookies constitutes consent to Evander collecting and using information obtained from cookies. For more information about cookies see Evander's Privacy Policy.

EXCLUSIONS AND DISCLAIMERS

Owing to the nature of the internet, Evander cannot guarantee that this Website or the websites to which it is linked will always be available to you. You should ensure that you have appropriate protection against viruses and other security arrangements in place whilst using the internet.

Evander does not represent or warrant that this Website will be error-free, free of viruses or owner harmful components, or that defects will be corrected.

This Website and any information or other material contained in it are made available strictly on the basis that you accept it on an 'as is' and 'as available' basis. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy.

TERMS OF SALE

ORDERS AND ORDERING PROCEDURE

This Website is only intended for use by people resident in the Territory (the "Territory" is the United Kingdom). We do not accept orders from individuals outside of the Territory. By placing an order on this Website you warrant that:

• you are legally capable of entering into binding contracts;
• you are at least 18 years old; and
• you are resident in the Territory.

After placing an order on this Website, you will receive an email from us acknowledging that Advanced Aluminium has received your order. Please note that this does not mean that your order has been accepted. All orders are subject to acceptance by Advanced Aluminium and we will confirm this acceptance to you by sending an email (the "Confirmation Email") confirming the order has been accepted. The contract between us relating to the sale of goods to you via the website (the "Contract") will only be formed once we have sent you the Confirmation Email and will be subject to the Terms of Sale.

Advanced Aluminium will use its reasonable endeavours to keep copies of all Contracts and orders placed by you using the Website, but cannot guarantee that it will keep a copy of every Contract or order for an unlimited time due to the number of orders for products that it receives. You should print out the Confirmation Email in relation to all purchases and keep them in a safe place as a record of each transaction. You may request a copy of any Contract by writing to us at the address at the top of these Terms. All Contracts will be concluded in English.

PRICES AND PAYMENT

The prices for any products ordered will be as quoted on the Website from time to time, except in the case of obvious errors. All prices are inclusive of VAT and the cost of delivery.

Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Confirmation Email.

This Website contains a large number of products and it is always possible that, despite Advanced Aluminium's best efforts, some of the products may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a product's correct price is less than the stated price, we will charge the lower amount when dispatching the product to you. If a product's correct price is higher than the price stated on the Website, we will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection.

You may pay for your order by direct debit or by credit or debit card (depending on the acceptable method of payment for the product in question you wish to purchase). Credit card and debit payments can be made either on-line (via our SSL secure payment system), or by phone using one of the following credit cards: VISA, MasterCard or Switch/Maestro. We will charge your credit card or debit your bank account before we authorise release of the product in question. All credit card payments are subject to validation checks and authorisation by the card issuer.

You undertake that if you are purchasing something from this Website that (i) any credit information you supply is true and complete, (ii) charges incurred by you will be honoured by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes.

DELIVERY AND AVAILABILITY

Advanced Aluminium anticipates that products ordered via the Website will be delivered to the address specified within our standard delivery time of up to 21 days from the date when payment for the products is received by us in cleared funds. If you wish to arrange a different delivery period, you can contact us and we will try to accommodate your request, but we cannot guarantee that we will be able to meet your required timescale.

All products are subject to availability. Where any product turns out to be temporarily unavailable, we may offer a replacement product to you. You have the right to accept or refuse this replacement product. If you choose to refuse it you will be able, at your option, to either order another product from the Website or cancel your order and claim a refund.

OWNERSHIP AND RISK

Ownership of and risk in all products will only pass to you when Advanced Aluminium has received full payment in respect of all sums due in respect of the Contract, including delivery charges.

REFUND AND RETURN POLICY

You may cancel your order at any time and for any reason within 7 working days of delivery of the products ordered.

For clarity, 'working' days do not include Saturdays, Sundays and public holidays.

If you wish to cancel an order you must notify us in writing and return the products to us immediately, in the same condition in which you received them and at your own cost and risk. You have a legal obligation to take good care of the products while they are in your possession. If you fail to comply with this obligation, we may have a right against you for compensation.

Orders for certain products may not be cancelled - these include: (a) products that have been clearly personalised; and (b) care kits if their wrapping has been removed. If you wish to cancel your order you must notify us of your wish to cancel in writing and you must return the product(s) to us (at your expense) in their original wrapping, intact and accompanied by all accessories and documentation that were part of the delivery.

We will refund any monies paid to us in respect of a cancelled order within 30 days of receiving your notice of cancellation.

EVENTS OUTSIDE OUR CONTROL

Advanced Aluminium will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (a "Force Majeure Event").

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

• strikes, lock-outs or other industrial action;
• civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
• fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
• impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
• impossibility of the use of public or private telecommunications networks; and
• the acts, decrees, legislation, regulations or restrictions of any government.

Advanced Aluminium's performance under a Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. Advanced Aluminium will use its reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

GENERAL TERMS OF THIS AGREEMENT

LIMITATIONS OF LIABILITY

We warrant to you that any product purchased from us through the Website is of satisfactory quality and, in the case of purchased products, reasonably fit for all the purposes for which products of the kind are commonly supplied.

Notwithstanding the provisions of the above paragraph, to the extent permitted by law, Advanced Aluminium expressly excludes all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Nothing in these Terms excludes Advanced Aluminium's liability under this Agreement for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation or for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

Subject to the paragraph above, Advanced Aluminiumshall not be liable, whether in contract, tort, negligence, breach of statutory duty or otherwise for loss of data, profit, revenue, use, business, anticipated savings, goodwill, reputation, or opportunity, financial or other economic loss or any indirect or consequential loss or damage, costs or expenses whatever or however arising out of or in connection with the sale of any products from, or your use of, this Website.

Subject to the two paragraphs above, Advanced Aluminium's liability, whether in contract, tort, negligence, breach of statutory duty or otherwise, for any loss or damage, costs or expenses arising directly in connection with the sale of the products shall be limited to the price of the product(s) purchased and in connection with which the claim arises.

If the limitation on liability set out in the previous paragraph is adjudged to be unreasonable in the circumstances, the limit of Evander's liability shall be increased to the amount that Evander can recover from its insurer for the loss in question.

If you buy any product from a third party seller through this Website, that seller's individual liability will be set out in that seller's terms and conditions.

WAIVER

If Advanced Aluminium fails, at any time during this Agreement, to insist upon strict performance of any of your obligations under this Agreement, or if we fail to exercise any of the rights or remedies to which we are entitled under this Agreement, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

A waiver by us of any default shall not constitute a waiver of any subsequent default.

No waiver by us of any of the terms of this Agreement shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

NOTICES

Where this Agreement requires you to notify us in writing, notices should be sent to us by post to our address stated at the top of these Terms (see the Contact Us section below) or by e-mail [insert link to email]. If we need to notify you of anything, we will do so by e-mail or post to the e-mail or postal address you provide during the order process.

Notices will be deemed received 24 hours after the e-mail is sent or three days after the date of posting.

In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

TRANSFER OF RIGHTS AND OBLIGATIONS

This Agreement between you and Advanced Aluminium is binding on you and us and on our successors and assigns.

You may not transfer, assign, charge or otherwise dispose of this Agreement, or any of your rights or obligations arising out of it, without our written consent.

We may assign, charge, sub-contract or otherwise dispose of this Agreement, or any of our rights or obligations arising under it, at any time during the term of the Agreement.

LEGAL COMPLIANCE AND APPLICABLE LAW

You shall comply with all applicable laws and regulations in England and Wales in connection with your use of the Website and the Materials that appear on it.

The laws of England and Wales shall apply to the Agreement and the Agreement shall be interpreted under English law. Any dispute arising from this Agreement shall be subject to the exclusive jurisdiction of the English courts.

Should any part of this Agreement be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that anything in or associated with this Website is in conflict or inconsistent with this Agreement, this Agreement shall take precedence. Our failure to enforce any provision of this Agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision. Our rights under this Agreement shall survive any termination of this Agreement.

CONTACT US

If you have any concerns or queries about material that appears on this Website please email us or write to us at the address given at the top of these Terms.

Nothing in this Agreement shall affect your statutory rights.

Thank you for visiting this Website.