Thank you for visiting our website
at www.evander.com (the "Website"). This Website is provided by
Evander Glazing and Locks Ltd, a company registered under number
1484358 in England and Wales and whose registered office is at
Lakeside 300, Old Chapel Way, Broadland Business Park, Norwich, NR7
0WG ("Evander", "us", "we" or "our" for short). "You", and "your"
means you as a user of this Website.
Evander is committed to protecting
the privacy of our users and customers. This privacy policy
("Privacy Policy") is intended to inform you how we gather, define,
and utilise personal information such as your:
name;
address;
home telephone number;
date of birth;
payment details (Direct Debt, credit/debit card number);
property type;
email address(together, the "Information").
It is also intended to assist you
in making informed decisions when using our Website and our
products and services. Please take a minute to read and understand
the policy.
All your Information shall be held
and used in accordance with the Data Protection Act 1998 (the
"Act"). If you want to know what information we collect and hold
about you, please write to us at the address stated above. Evander
Glazing and Locks Ltd is the data controller of your Information
for the purposes of the Act.
WHAT INFORMATION DO WE COLLECT?
When you visit, register for, or
order products or services from our Website you may provide us with
several types of information:
personal information you provide to us on an individual basis
during registration or ordering, as described above;
your email address and contents of your email correspondence, if
you contact us;
website use information collected as you and others browse our
Website; and
details of the transactions you carry out through this Website and
the fulfilment of such orders.
IP ADDRESSES AND COOKIES
Similar to other commercial
websites, our Website utilises a standard technology called
'cookies' (see the explanation below, 'What Are Cookies?') and web
server logs to collect information about your use of this Website
whether you register with this Website or not.
Information gathered through
cookies and web server logs may include the date and time of
visits, the pages viewed, time spent at our Website, and the
websites visited just before and just after our Website.
We may collect information about
your computer, including where available, your IP address,
operating system and browser type, for system administration and to
report aggregate information to any third party advertisers on our
Website. This is statistical data about our users' browsing actions
and patterns, and does not identify any individual.
We may obtain information about
your general internet usage by using a cookie file which is stored
on the hard drive of your computer. Cookies contain information
that is transferred to your computer's hard drive. They help us to
improve our Website and to deliver a better and more personalised
service.
We, any third party advertisers on
our website and ad serving companies may also use small pieces of
code called 'web beacons' or 'clear gifts' to determine which
advertisements and promotions users have seen and how users
responded to them.
Please note that any third party
advertisers on our Website may also use cookies, over which we have
no control.
WHAT ARE COOKIES?
A cookie is a very small text
document, which often includes an anonymous unique identifier. When
you visit a website, that site's computer asks your computer for
permission to store this file in a part of your hard drive
specifically designated for cookies. Each website can send its own
cookie to your browser if your browser's preferences allow it,
unless (to protect your privacy) your browser only permits a
website to access the cookies it has already sent to you, not the
cookies sent to you by other sites.
We use cookies to record
information about a user's access to this Website. Users may view
the Website without the use of cookies by leaving the Website,
disabling cookies in their Internet browser and re-entering the
Website, but this may limit access to this Website or the
functionality of certain Web pages within the Website.
Use of this Website without
disabling cookies constitutes consent to us collecting and using
information obtained from cookies.
HOW DO WE USE INFORMATION WE COLLECT FROM COOKIES?
As you browse on our Website, the
Website uses its cookies to differentiate you from other users in
order to prevent you from seeing unnecessary advertisements or
requiring you to log in more than is necessary for security.
Cookies, in conjunction with our
web server's log files, allow us to calculate the aggregate number
of people visiting our Website and which parts of the Website are
most popular. This helps us gather feedback in order constantly to
improve our Website and better serve our customers. Cookies do not
allow us to gather any personal information about you and we do not
generally store any personal information that you provided to us in
your cookies.
HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?
We use your Information in the
following ways:
- to ensure that content from our Website is presented in the
most effective manner for you and your computer;
- to notify you about any changes to our service;
- if you have given your consent by 'opting in' at the point of
registration on our Website, to contact you with information about
products, services and special offers that you request from us, or
that we feel may be of interest to you or to ask you to participate
in one of our customer satisfaction surveys; and
- we may also use your data, or permit selected third parties to
use your data, to provide you with information about goods and
services which may be of interest to you and we or they may contact
you about these by post or telephone.
If you are an existing customer, we
will only contact you by electronic means (e-mail or SMS) with
information about goods and services similar to those which were
the subject of a previous sale to you.
If you are a new customer, and
where we permit selected third parties to use your data, we (or
they) will contact you by electronic means only if you have
consented to this.
We do not disclose information
about identifiable individuals to any third party advertisers on
our Website, but we may provide them with aggregate information
about Our users (for example, we may inform them that 500 men aged
under 30 have clicked on their advertisement on any given day). We
may also use such aggregate information to help advertisers reach
the kind of audience they want to target (for example, women in
SW1). We may make use of the personal data we have collected from
you to enable us to comply with the wishes of any third party
advertisers on our Website by displaying their advertisement to
that target audience.
You have the right to ask us not to
process your personal data for marketing purposes. We will usually
inform you (before collecting your data) if we intend to use your
data for such purposes or if we intend to disclose your information
to any carefully selected third party for such purposes. You can
exercise your right to prevent such processing by checking certain
boxes on the forms we use to collect your data. You can also
exercise the right at any time by contacting us or by writing to us
at the address at the beginning of this Privacy Policy.
HOW DO WE PROTECT YOUR INFORMATION?
We maintain the highest standards
of security, encrypting your information using Secure Sockets Layer
SSL, 128 bit encryption services ( pages utilising this technology
will have URLs that start with HTTPS instead of HTTP), however,
even with this the transmission of information via the internet is
not completely secure. So, whilst we will do our best to protect
your Information, We cannot ensure the security of your data
transmitted to our Website. Any transmission is at your own risk.
Once we have received your Information we will use strict
procedures and security features, storing your information on our
secure servers to prevent unauthorised access.
Email is not recognised as a secure
medium of communication. For this reason, we request that you do
not send private information to us by email.
Where we have given you (or where
you have chosen) a password which enables you to access certain
parts of Our website, you are responsible for keeping this password
confidential. We ask you not to share a password with anyone.
Please contact us if you have any
questions or concerns.
HOW CAN YOU ACCESS AND CORRECT YOUR INFORMATION?
The Act gives you the right to
access information held about You. Your right of access can be
exercised in accordance with the Act. Any access request may be
subject to a fee of £10 to meet our costs in providing you with the
details of information we hold about you.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal
information to any member of Our group, which means Our
subsidiaries, Our ultimate holding company and its subsidiaries, as
defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal
information to third parties:
- In the event that We sell or buy any business or assets, in
which case We may disclose your personal data to the prospective
seller or buyer of such business or assets.
- If Evander or substantially all of its assets are acquired by a
third party, in which case personal data held by it about its
customers will be one of the transferred assets.
- if you have opted in to receive information from carefully
selected third parties, to use your Information to contact you to
provide you with information about other products, services and
special offers which may be of interest to you.
- if We are under a duty to disclose or share your personal data
in order to comply with any legal obligation, or in order to
enforce or apply Our terms of use and other agreements; or to
protect the rights, property, or safety of Us, Our customers, or
others. This includes exchanging information with other companies
and organisations for the purposes of fraud protection and credit
risk reduction.
WHAT ABOUT OTHER WEBSITES LINKED TO OUR WEBSITE?
We are not responsible for the
practices employed by websites linked to or from our Website nor
the information or content contained therein. Often links to other
websites are provided solely as pointers to information on topics
that may be useful to the users of our Website.
Please remember that when you use a
link to go from our Website to another website, our Privacy Policy
is no longer in effect. Your browsing and interaction on any other
website, including any website which has a link on our Website, is
subject to that website's own rules and policies. Please read over
those rules and policies before proceeding.
YOUR CONSENT
By using this Website you consent
to our collection and use of your Information as described in this
Privacy Policy. If we change our privacy policies and procedures,
we will post those changes on our Website to keep you aware of what
information we collect, how we use it and under what circumstances
we may disclose it.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you
may be transferred to and stored at a destination outside the
European Economic Area. Your Information may also be processed by
staff operating outside the EEA who work for us or for one of our
suppliers. Such staff maybe engaged in, among other things, the
fulfilment of your order, the processing of your payment details
and the provision of support services. By submitting your personal
data, you agree to this transfer, storing or processing. We will
take all steps reasonably necessary to ensure that your Information
is treated securely and in accordance with this Privacy Policy.
